Cookiebot for Shopify vs. Your Existing Cookiebot or Usercentrics Account – Cookiebot for Shopify

If you already have a Cookiebot or Usercentrics account and are now exploring the Cookiebot for Shopify app, this article explains how the two are related — and why you will need to set up a new account inside the app.

They are completely separate products

The Cookiebot for Shopify app is a dedicated Shopify integration. It is NOT the same product as a standard Cookiebot or Usercentrics account created at cookiebot.com or usercentrics.com.

Note

Think of it this way: the Shopify app is its own self-contained service. It has its own settings and its own account — separate from any existing Cookiebot or Usercentrics subscription you may have.

What this means in practice

You cannot link the Shopify app to an existing Cookiebot or Usercentrics account.
Your existing plan, settings, and Settings ID do not carry over to the Shopify app.
The Shopify app cannot 'inherit' banner designs, consent logs, or configurations from your direct account.

How to migrate from a direct account to the Shopify app

There is no automated migration tool. The recommended process is:

Install the Cookiebot for Shopify app from the Shopify App Store and set it up from scratch inside the app.
Once the new app is configured and working, cancel your existing Cookiebot or Usercentrics subscription directly in your cookiebot.com or usercentrics.com account settings.

Important

Do not cancel your existing subscription before verifying the Shopify app is fully set up and working on your store. Run both in parallel briefly if needed, but do not use both simultaneously on the same domain to avoid conflicts.

Can I still use my existing Cookiebot account on Shopify?

Yes — the manual installation method (adding the Cookiebot script directly to your theme.liquid file) is still supported and allows you to keep using your existing Cookiebot account and plan on a Shopify store. However, this method is not recommended. The Shopify app integrates natively with Shopify's Customer Privacy API, which the manual method does not do automatically.

Summary

For the best experience on Shopify, use the dedicated Cookiebot for Shopify app. It handles consent, cookie blocking, and Google Consent Mode v2 in a way that is optimised for Shopify's architecture — including checkout and Shopify pixels.