What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, or any other response that's part of a typical community discussion. Note: Don't confuse topics with articles. In the community, topics are top-level containers for posts.
You can use search or you can browse the topics and posts using views and filters. See Getting around the community.
We created a few common topics as placeholders to help you get started. You can delete the topics and add your own. To learn how, see Managing community topics.
Each user in your community has a Help Center profile (Guide Professional and Enterprise), so your community members can get to know one another better. Profiles contain relevant information about the community member, along with their activities and contributions.
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This is a helpful overview for anyone new to the Help Center community. I especially like the distinction between topics and articles, since it can be confusing when first navigating a community platform. Having organized topics, searchable posts, and user profiles makes it much easier to find relevant discussions and connect with people who have similar questions or experience.
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